I am the CTO for a popular online store with 1+ million hits a day. I have 3 dedis and two VPS with WattaServer. The dedis are west coast US, east coast US, and Frankfurt. The VPS are Seattle and Chicago. ONeilOnline setup our VLAN and a high availability proxy for our front end and backend websites and database. Their tier 1 tech Alex was assigned with our account for dedicated support 24/7. Every question or request Alex was the best, always replied within minutes, always knowledgeable and friendly. We have never experienced any downtime or service issues. I would recommend ONeilOnline to anyone looking for a solid hosting company to put their data in the cloud.