I was skeptical at first purchasing from a provider not based in the UK, but I wanted to go with a provider that had a good footprint globally because my project plans to be worldwide. Prices were also cheap and the reviews looked all good. I was happy see the support all were English based, not out sourced to India or the Philippines like most big providers do these days. Support is quick to respond. I have been very happy with the server and service. I plan to purchase more servers with them.