ESXi is sometimes tricky to setup and config to work on some networks. I was very happy to see the "can do" attitude of the support staff, they were able to config my server RAID partitions, IPs and network NAT exactly how I wanted it. They even offered to migrate the VPS and data, but I opted not to ensure privacy and the limited number of eyes on the data. The server has been awesome, glad I made the move and upgrade.