What's included in every Dedicated Server:
- Full root/administrator access
- 24 x 7 x 365 Server Monitoring
- 24 x 7 x 365 Hardware Replacement
- 24 x 7 x 365 Customer Support
- Private VLAN
- IPMI / KVM/IP On Demand
- SLA 99.9% Uptime
All Watta Servers have the option to be a managed by our professional staff. We understand that your servers contain vital data which keeps the company moving forward, and any interruption is a direct loss in revenue. It is our job to ensure these environments are 100% efficient and running at all times. A managed server gives you peace of mind, the security knowing your data is safe, so you can sleep well at night.
Managed services are a server addon, and is available during checkout.
Unmanaged Dedicated Servers
All Watta Servers are unmanaged bare metal servers. Our support only covers the hardware and network side of the server. The software side the customer is expected to operate, maintain, and secure the server. All Watta Servers include:
- Hyper performance bandwidth
- Load balanced network
- Extremely low latency
- Fully redundant network
- Unmatched quality of service
- 24 x 7 x 365 Technical support
- 24 x 7 x 365 Network Monitoring
- 99.9% uptime
- Quality performance hardware
Managed Dedicated Servers
When managed services are added to a dedicated server our support staff is able to operate, maintain, secure, and monitor your server. All managed services include all unmanaged dedicated server features listed above and:
- Firewall services
- Antivirus updates
- Operating system updates
- Hardware monitoring
- Application updates
- Security audits
- Intrusion detection
- DDoS protection and mitigation
- Disaster recovery
- DNS hosting service
- Load balancing
- Database administration
- Performance tuning
- Software configuration
- User Management
- Program consultation
Fully Managed Services
A fully managed server is available when the customer is looking to outsource their support and operations of their server. This enables the customer to not worry about the operations and support of their business. Fully managed services include all unmanaged and managed dedicated server service features listed above, and:
- White Label Support
- Live Chat Support
- Full Pre-Sales Service
- Full Customer Service
- Software/Script Installation
- Full Support Service
- Full Server Support
- Our Full Support Team Consultation
